Terms & Conditions

Terms & Conditions

Acceptance of the Terms

By accessing and using our platform, you agree to be bound by these Terms & Conditions ("Agreement"). If you do not wish to be bound by these terms, please refrain from using our services.

Eligibility Requirements

You must be at least 21 years old (or the minimum age required by your jurisdiction) to use our platform. You must also provide accurate and true information when registering for an account, including any identity verification or Know Your Customer ("KYC") requirements.

Minimum Age Requirements

Our minimum age requirement is 21 years old. If you are under the age of 21, please do not attempt to create an account or access our services.

Geographic Restrictions

We operate within specific jurisdictions and may restrict access to certain areas based on local laws and regulations. You must be located in a jurisdiction where our services are permitted by law.

Account Registration Rules

When registering for an account, you must provide accurate information, including your name, address, email address, and other requested details. You must also agree to receive marketing communications from us, although you can opt-out at any time.

One-Account-Per-User Policy

Each user is only permitted one account with our platform. We may request proof of identity or documentation to verify that your account information matches the provided identification.

Identity Verification and KYC

We reserve the right to request additional identification or verification documents from you, which we will use for KYC purposes in accordance with applicable laws and regulations. You must provide accurate and true information when requested by our staff.

Account Accuracy Obligations

You are responsible for maintaining the accuracy of your account information at all times, including any updates to your profile details. We reserve the right to request proof of identity or documentation if we suspect that you have not provided accurate information.

Account Security Responsibilities

You must take reasonable care to keep your login credentials and password secure. You are responsible for any actions taken using your account, unless proved otherwise by us. If you suspect unauthorized access, please contact our support team immediately.

Login Credentials and Password Protection

We recommend using strong passwords that meet or exceed the minimum security requirements outlined in this Agreement. We reserve the right to suspend or close accounts where login credentials are compromised or no longer secure.

Restricted Behaviour and Prohibited Activities

The following activities are prohibited from using our platform:

  • Multi-accounting (holding multiple accounts simultaneously)
  • Collusion with other users
  • Cheating, exploiting bugs, or engaging in unfair play
  • Hacking or attempting to hack into the system
  • Manipulating the system for personal gain

Bonus and Promotion Rules

Our bonus and promotion offers are subject to specific terms and conditions. We reserve the right to modify or cancel promotions without prior notice.

  • Bonus wagering requirements apply, as outlined in each promotional offer.
  • Bonuses cannot be combined with other promotional offers.
  • Withdrawal restrictions may apply where bonuses have been used.

Wagering and Gameplay Conditions

We operate under specific game fairness guidelines. We reserve the right to modify or void gameplay if we suspect collusion, hacking, cheating, or any form of unfair play.

Bonus Abuse Prevention

We will monitor your account activity for signs of bonus abuse, such as attempting to withdraw winnings before meeting wagering requirements.

Deposits and Withdrawals

For details on deposits and withdrawals, including limits, processing times, and minimum withdrawal amounts, please refer to our dedicated section in these Terms & Conditions.

Verification Before Withdrawals

We may request additional verification or documentation from you before processing withdrawals. You must provide accurate and true information at all times to avoid delays or rejections.

Processing and Review Procedures

Our customer support team will review any disputes, complaints, or suspicious activity within the timeframe specified in these Terms & Conditions. We reserve the right to modify our policies as necessary without prior notice.

Responsible Gambling Expectations

We encourage users to gamble responsibly. If you suspect someone is experiencing problem gambling behaviour, please report it immediately using the support contact information outlined below.

Self-Exclusion and Account Restrictions

We offer a self-exclusion option for customers who feel that they may have an issue with responsible gaming practices. Once requested, this restriction will be implemented for a minimum of one year unless otherwise stated by you in writing to us prior to expiry.

Game Fairness and RNG Systems

Our platform operates under fair game systems, using Random Number Generators ("RNG") as the foundation for all games. We reserve the right to modify or replace these systems without prior notice.

Technical Interruptions or Voided Gameplay

In case of technical failures or disruptions that compromise gameplay fairness, we may void any winnings from affected users and refund their deposits accordingly.

Suspension or Closure of Accounts

We reserve the right to suspend or close accounts where:

  • Identity verification is not provided upon request.
  • Account activity appears suspicious or unfair.
  • Non-payment or payment disputes are suspected.
  • You violate our terms, breach security protocols, or compromise gameplay fairness.

Intellectual Property and Platform Ownership

All intellectual property rights related to this platform belong exclusively to the owner. By accessing the site, you acknowledge that all software code, images, music, graphics, logos, trademarks, copyrights, trade secrets, patents, and other content are proprietary materials of their respective owners or are subject to specific usage permissions.

Limitation of Liability

We cannot guarantee the security, accuracy, completeness, timeliness, suitability, reliability, or quality of our platform. Under no circumstances will we be liable for loss of profit, revenue, opportunity, goodwill, business reputation, use, data, services, software, hardware, information, costs, expenses incurred in connection with the site and these Terms & Conditions.

Modification of Terms

We may change any part of this Agreement by publishing updated terms online without prior notice. Your continued access to our platform after changes take effect will signify your acceptance of the revised Agreement.

Contact or Support Guidance

If you have a question, concern, or dispute regarding an issue with gameplay fairness or need assistance using this site, please contact:

  • Our support team via email 
  • Phone number for contacting customer support (available on-site)

Please direct any queries to our team using the above-mentioned contacts.

Applicable Licensing or Regulatory Oversight

Our operations are overseen by applicable laws and regulations in our jurisdiction, which we strive to maintain with integrity.